Jiajun Lu joined lululemon as global guest experience & innovation director and is responsible for leading China guest experience team to develop and introduce guest-centric innovation, concepts, and services to build an experiential eco-system that elevate lululemon China guest experience to unlock growth and inform global scalability and profitability in short and long term.

Jiajun is a profond strategist and practitioner with 18 years exeprience in domestic and overseas regions, with a solid performance in business strategy development, company digital transformation, operatoin excellence elevation and organization optimization .

Prior to lululemon, Jiajun was Retail Operations & Strategy Director, for Sephora China.  In this role he led the entire retail operation team to drive the offline business to the target, as well as various omni initiatives and consumer experience innovations located in stores.  Before Sephoa, Jiajun also worked as Strategy & PMO director in Swarovski greater China. Prior to that, he worked as a strategy consultant in Roland Berger in early career.

Jiajun is a guest lecturer on business strategy and digital transformation topics.  He holds a Bachelor of Management Science & Engineering from Fudan University, China.